Return Policy

If you would like to return or exchange a piece, please contact us within 7 days of receiving your order. All pieces must be in original, new condition and in original packaging to be considered (jewelry must be unworn), and will be assessed on a case-by-case basis. Sawyer Home Collection LLC + Audrey Laine are not responsible for return shipping, nor are we responsible for returned work that has not been previously approved. 

Return processing takes up to 7-10 business days from receipt of return! Return shipping should be prepaid and insured with the package securely wrapped. Ship via USPS to Sawyer Home Collection LLC, PO Box 1614, Lake Junaluska, NC 28745.

Custom orders and made to order items are not eligible for return or exchange.

Items purchased through our retail partners need to be returned or exchanged through the retailer and are subject to their individual return policies.

We stand by the quality of our work. We will repair any piece less than 1 year old if defective in craftsmanship. Please contact us for further information.